GENERAL
What age must I be to rent a vehicle? And how many years must I have held a driving license for?
For OCR car rentals a drivers must be at least 21 years old and hold a valid driver's license throughout the rental period.
When will be bond/security deposit/excess waiver be refunded?
The bond/excess waiver/security deposit will take between 24 hours and up to 3 days to be returned, depending on the your bank.
Is there a mileage limit in my rental?
OCR car rentals has unlimited kilometre per rental agreement for travel in Queensland but all interstate cross border travel will incur a 10 cent/kilometer fee for travel over the free 1500 per kilometre per booking allowance.
What fuel policy is applied?
Fuel policy: OCR has a like for like fuel policy, however ALL our vehicles are provided full of fuel. If yours is not provided full of fuel at collection please notify the OCR staff immediately.
What deposit must I leave for my rental?
The deposit amount varies depending on vehicle category.
I want to book the car at one location and return it on another, is it possible? What's the extra cost?
Yes, it is possible to return the vehicle in one of our other locations. There is an additional charge for this service and varies per location. Please discuss this with your OCR booking representative.
Can I take the car from QLD to WA?
No, our insurance does not cover travel across the Nullabour.
I have booked a car in my name, but at the end I will not be driving it, do I need to change the name on the booking?
Yes, you can change the name when you pick up the vehicle.
